Organizational culture and effectiveness: A study of values, attitudes, and organizational outcomes

Brian T Gregory, Stanley G. Harris, Achilles A. Armenakis, Christopher L. Shook

Research output: Contribution to journalArticle

187 Citations (Scopus)

Abstract

That organizational culture influences firm effectiveness is an assumption implicitly held by many managers and management researchers, although few empirical studies have provided detailed insight into the relationship. This manuscript addresses this dearth of research by examining employee attitudes as a potential mediator of the relationship between organizational culture, as operationalized by the competing values framework [Quinn, R.E., Beyond Rational Management. San Francisco: Josey-Bass; 1988.], and diverse measures of organizational effectiveness. Results of this study, which was conducted in 99 healthcare facilities across the US, provide evidence that suggests that employee attitudes mediate the culture-effectiveness relationship.

Original languageEnglish (US)
Pages (from-to)673-679
Number of pages7
JournalJournal of Business Research
Volume62
Issue number7
DOIs
StatePublished - Jul 2009

Fingerprint

Organizational outcomes
Organizational effectiveness
Organizational culture
Employee attitudes
Mediator
Competing values framework
Managers
Healthcare
Empirical study

Keywords

  • Employee Attitudes
  • Organizational culture
  • Organizational Effectiveness

ASJC Scopus subject areas

  • Marketing

Cite this

Organizational culture and effectiveness : A study of values, attitudes, and organizational outcomes. / Gregory, Brian T; Harris, Stanley G.; Armenakis, Achilles A.; Shook, Christopher L.

In: Journal of Business Research, Vol. 62, No. 7, 07.2009, p. 673-679.

Research output: Contribution to journalArticle

Gregory, Brian T ; Harris, Stanley G. ; Armenakis, Achilles A. ; Shook, Christopher L. / Organizational culture and effectiveness : A study of values, attitudes, and organizational outcomes. In: Journal of Business Research. 2009 ; Vol. 62, No. 7. pp. 673-679.
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