Influence of usefulness and incentives on knowledge contribution and reuse

Govind Iyer, Suryanarayanan Ravindran, Tamuchin McCreless

Research output: Chapter in Book/Report/Conference proceedingConference contribution

Abstract

In this study, we explore the effect of incentives, along with the effect of the usefulness of a knowledge management system on intent to contribute and intent to reuse knowledge, controlling for personal characteristics, specifically an individual's tolerance of ambiguity. We find that an incentive mechanism that rewards (1) the contributor for shared knowledge re-used by a knowledge user, and (2) the knowledge re-user for the act of re-use, is more effective than a simpler incentive scheme that merely rewards knowledge sharing in environments consisting of individuals with the ability to handle high ambiguity in work situations (when usefulness level is low). Lower ambiguity tolerant individuals react equally to both types of incentive schemes regardless of usefulness.

Original languageEnglish (US)
Title of host publication16th Workshop on Information Technologies and Systems, WITS 2006
PublisherSocial Science Research Network
Pages85-90
Number of pages6
StatePublished - 2006
Externally publishedYes
Event16th Workshop on Information Technologies and Systems, WITS 2006 - Milwaukee, WI, United States
Duration: Dec 9 2006Dec 10 2006

Other

Other16th Workshop on Information Technologies and Systems, WITS 2006
CountryUnited States
CityMilwaukee, WI
Period12/9/0612/10/06

Fingerprint

Knowledge management

ASJC Scopus subject areas

  • Information Systems
  • Control and Systems Engineering

Cite this

Iyer, G., Ravindran, S., & McCreless, T. (2006). Influence of usefulness and incentives on knowledge contribution and reuse. In 16th Workshop on Information Technologies and Systems, WITS 2006 (pp. 85-90). Social Science Research Network.

Influence of usefulness and incentives on knowledge contribution and reuse. / Iyer, Govind; Ravindran, Suryanarayanan; McCreless, Tamuchin.

16th Workshop on Information Technologies and Systems, WITS 2006. Social Science Research Network, 2006. p. 85-90.

Research output: Chapter in Book/Report/Conference proceedingConference contribution

Iyer, G, Ravindran, S & McCreless, T 2006, Influence of usefulness and incentives on knowledge contribution and reuse. in 16th Workshop on Information Technologies and Systems, WITS 2006. Social Science Research Network, pp. 85-90, 16th Workshop on Information Technologies and Systems, WITS 2006, Milwaukee, WI, United States, 12/9/06.
Iyer G, Ravindran S, McCreless T. Influence of usefulness and incentives on knowledge contribution and reuse. In 16th Workshop on Information Technologies and Systems, WITS 2006. Social Science Research Network. 2006. p. 85-90
Iyer, Govind ; Ravindran, Suryanarayanan ; McCreless, Tamuchin. / Influence of usefulness and incentives on knowledge contribution and reuse. 16th Workshop on Information Technologies and Systems, WITS 2006. Social Science Research Network, 2006. pp. 85-90
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