"Excuseme, sir? May I help you and your boyfriend?": Salespersons' differential treatment of homosexual and straight customers

Andrew S. Walters, Maria Cristina Curran

Research output: Chapter in Book/Report/Conference proceedingChapter

Abstract

THE EXTENT TO WHICH individuals exhibit negative attitudes or behavior toward others on the basis of sexual orientation remains an under-researched but critical area of study. For example, the current sociopolitical debate over “special rights” (endorsed by the Religious Right) versus “equal rights” (endorsed by gay and lesbian groups, human rights advocacy groups, the ACLU) rests on the assumption that gays are denied the same t reatment as heterosexuals. In the past two years, legislation attempting to prohibit discrimination on the basis of sexual orientation has been impeded by conservative constituencies, and publicly-sanctioned discriminatory policies have been blocked only by court order.

Original languageEnglish (US)
Title of host publicationQueer Economics
Subtitle of host publicationA Reader
PublisherTaylor and Francis
Pages330-346
Number of pages17
ISBN (Electronic)0415771706, 9781135982546
ISBN (Print)0415771692, 9780415771696
DOIs
StatePublished - Jan 1 2013
Externally publishedYes

Fingerprint

sexual orientation
homosexuality
customer
human rights
discrimination
Group
legislation
Sexual orientation
Salesperson
Advocacy
Lesbian
Human rights
Legislation
Discrimination

ASJC Scopus subject areas

  • Economics, Econometrics and Finance(all)
  • Business, Management and Accounting(all)
  • Social Sciences(all)

Cite this

"Excuseme, sir? May I help you and your boyfriend?" : Salespersons' differential treatment of homosexual and straight customers. / Walters, Andrew S.; Curran, Maria Cristina.

Queer Economics: A Reader. Taylor and Francis, 2013. p. 330-346.

Research output: Chapter in Book/Report/Conference proceedingChapter

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