Effective intra-organizational information exchange

Anitesh Barua, Suryanarayanan Ravindran, Andrew B. Whinston

Research output: Contribution to journalArticle

19 Citations (Scopus)

Abstract

Advanced information technologies (ITs) have prompted many organizations to invest in distributed computing systems and to decentralize the management of information. However, today's organization requires effective information-exchange to bridge costly information gaps between different decision-makers or teams controlling isolated databases. Networking technologies and groupware applications have the potential to facilitate collaboration, but cannot guarantee information sharing. It is unrealistic to expect that technology alone can induce unwilling managers to part with privately held information. While an economic perspective would recommend contracts or transfer pricing as solutions to the problem, we suggest harnessing the power of organizational culture in promoting effective information flows across the organization. Using a game theoretic approach, we show how elements of organizational culture, involving the values of permanence, trust, teamwork and credibility, combined with appropriate reward systems and parity in IT capabilities, can help to achieve organizationally desirable information-exchange by aligning individual and organizational goals.

Original languageEnglish (US)
Pages (from-to)239-248
Number of pages10
JournalJournal of Information Science
Volume23
Issue number3
StatePublished - 1997
Externally publishedYes

Fingerprint

information exchange
Information technology
organizational culture
Groupware
information technology
Distributed computer systems
organizational goal
organization
information flow
Managers
teamwork
credibility
networking
reward
decision maker
pricing
guarantee
Economics
manager
Costs

ASJC Scopus subject areas

  • Information Systems
  • Library and Information Sciences

Cite this

Effective intra-organizational information exchange. / Barua, Anitesh; Ravindran, Suryanarayanan; Whinston, Andrew B.

In: Journal of Information Science, Vol. 23, No. 3, 1997, p. 239-248.

Research output: Contribution to journalArticle

Barua, A, Ravindran, S & Whinston, AB 1997, 'Effective intra-organizational information exchange', Journal of Information Science, vol. 23, no. 3, pp. 239-248.
Barua, Anitesh ; Ravindran, Suryanarayanan ; Whinston, Andrew B. / Effective intra-organizational information exchange. In: Journal of Information Science. 1997 ; Vol. 23, No. 3. pp. 239-248.
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