Automating Properties: Understanding the Human Element

Research output: Contribution to journalArticle

5 Scopus citations


The development of property-management systems has made these systems more useful for hotels. In selecting a system, you should consider more than just the technical aspects of system operation. You must examine the system's human aspects.

Original languageEnglish (US)
Pages (from-to)65-71
Number of pages7
JournalCornell Hotel and Restaurant Administration Quarterly
Issue number2
StatePublished - Aug 1990


ASJC Scopus subject areas

  • Tourism, Leisure and Hospitality Management

Cite this