An experimental analysis of the effect of usefulness and incentives on knowledge contribution and reuse

Tamuchin McCreless, Suryanarayanan Ravindran, Govind Iyer

Research output: Chapter in Book/Report/Conference proceedingConference contribution

Abstract

Knowledge management systems (KMS) are an important component of implementing successful knowledge management initiatives in organizations. In order for such systems to achieve their intended benefit, it is important that the knowledge workers both contribute knowledge to the systems, and that they reuse knowledge which has been contributed by others. It has previously been shown that there is often reluctance on the part of employees to participate in both of these activities. This study explores the effect of the usefulness of a knowledge management system and incentives on intention to contribute and reuse knowledge, controlling for tolerance of ambiguity. The results of a pilot laboratory study measuring the effects of usefulness and incentives on intention to contribute and reuse knowledge are presented in this paper.

Original languageEnglish (US)
Title of host publicationAssociation for Information Systems - 12th Americas Conference On Information Systems, AMCIS 2006
Pages1726-1733
Number of pages8
StatePublished - Dec 1 2006
Externally publishedYes
Event12th Americas Conference on Information Systems, AMCIS 2006 - Acapulco, Mexico
Duration: Aug 4 2006Aug 6 2006

Publication series

NameAssociation for Information Systems - 12th Americas Conference On Information Systems, AMCIS 2006
Volume3

Other

Other12th Americas Conference on Information Systems, AMCIS 2006
CountryMexico
CityAcapulco
Period8/4/068/6/06

Keywords

  • Contribution
  • Incentives
  • Knowledge management
  • Reuse
  • Usefulness

ASJC Scopus subject areas

  • Computer Science Applications
  • Computer Networks and Communications
  • Library and Information Sciences
  • Information Systems

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    McCreless, T., Ravindran, S., & Iyer, G. (2006). An experimental analysis of the effect of usefulness and incentives on knowledge contribution and reuse. In Association for Information Systems - 12th Americas Conference On Information Systems, AMCIS 2006 (pp. 1726-1733). (Association for Information Systems - 12th Americas Conference On Information Systems, AMCIS 2006; Vol. 3).