Achieving Scientific Rigor in Organizational Diagnosis: An Application of the Diagnostic Funnel

Brian T Gregory, Achilles A. Armenakis, K. Nathan Moates, David Albritton, Stanley G. Harris

Research output: Contribution to journalArticle

7 Scopus citations


Using an operational framework, the diagnostic funnel is introduced, which prescribes the appropriate actions of a process consultant in conducting an organizational diagnosis. The diagnostic funnel comprises the four actions of (a) selecting a general diagnostic model, (b) collecting data that minimizes bias, (c) analyzing the data to reduce the likelihood of error, and (d) deriving a unique diagnostic paradigm, specific to the organization under study. It is argued that the actions described by the diagnostic funnel will result in a diagnosis that achieves a high level of scientific rigor. To provide a detailed description of the diagnostic funnel, a case example of an organizational diagnosis is presented.

Original languageEnglish (US)
Pages (from-to)79-90
Number of pages12
JournalConsulting Psychology Journal
Issue number2
StatePublished - Jun 2007



  • action research
  • diagnostic funnel
  • organizational change
  • organizational diagnosis
  • qualitative methodology
  • triangulation
  • unique diagnostic paradigm

ASJC Scopus subject areas

  • Psychology(all)

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